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Certificate
Microsoft 365 Productivity Essentials for Business
Course Outline
The Microsoft 365 Productivity Essentials for the Modern Workplace course equips learners with the practical skills required to use Microsoft Word, Excel, PowerPoint and Outlook confidently in today’s professional workplace. It focuses on improving efficiency, communication and productivity by making full use of the latest Microsoft 365 features available across the core Office applications.
Designed for beginners and everyday users alike, the course provides hands-on experience creating professional documents, analysing data, developing engaging presentations and managing emails and calendars efficiently using Microsoft 365.
Participants will complete practical workplace exercises that reflect real business scenarios, enabling them to immediately apply their new skills within their own organisations while adopting best practices for document creation, data management and professional communication.
Key Information
- MQF/EQF Level: Not pegged/recognised by MFHEA
- ECTS: N/A
- Qualification/Certification Type: ARTA Professional Certificate
- Course Duration: 2 days
- Total Hours: 14 hours
- Delivery Mode: In-person
- Language of Instruction: English
- Target Audience: 16+ years
Course Description
Microsoft 365 has become the standard productivity platform used by organisations worldwide. While many employees use Microsoft Word, Excel, PowerPoint and Outlook every day, many are unaware of the latest features and tools that can significantly improve efficiency and productivity.
This practical two-day course introduces learners to the latest Microsoft 365 desktop applications and demonstrates how each can be used more effectively within the workplace. Participants will learn to create professional documents, analyse and present data, deliver engaging presentations and manage communication using Outlook’s modern features.
Through instructor-led demonstrations, guided practical exercises and realistic workplace scenarios, participants will develop the confidence to work more efficiently, communicate professionally and maximise their productivity using Microsoft 365.
Entry Requirements
Applicants should:
- Basic computer literacy
- Ability to use a keyboard and mouse
- Basic English language proficiencys
- Access to a Windows computer with Microsoft 365 installed (recommended)
No previous advanced Microsoft Office experience is required, making this course suitable for beginners and employees wishing to refresh or upgrade their existing skills.
Target Audience
This course is ideal for:
- Office administrators and clerical staff
- Receptionists
- Customer service personnel
- Human Resources staff
- Finance and Accounts personnel
- Supervisors and Managers
- Business owners
- Employees wishing to improve workplace productivity
- Anyone wanting to become more confident using Microsoft 365 applications
Course Delivery
The programme is delivered over two intensive training days and combines:
- Interactive instructor-led sessions
- Live demonstrations
- Guided practical exercises
- Individual and group activities
- Real workplace scenarios
- Practical productivity exercises
- Final practical workplace challenge
Every participant will work on a computer throughout the course, allowing them to immediately apply the concepts being taught.
Course Structure
- Module 1 – Getting Started with Microsoft 365
- Module 2 – Microsoft Word Essentials
- Module 3 – Microsoft Excel Essentials
- Module 4 – Microsoft PowerPoint Essentials
- Module 5 – Microsoft Outlook Essentials
- Module 6 – Microsoft 365 Productivity Best Practices & Final Assessment
Assessment & Certification
Assessment methods include:
- Practical classroom exercises
- Knowledge checks
- Guided activities
- Workplace productivity exercises
- Final practical assessment
Upon successful completion, learners will receive an ARTA Certificate of Completion in Microsoft 365 Productivity Essentials for Business.
Learning Outcomes
By the end of this course, learners will be able to:
- Confidently navigate the Microsoft 365 environment.
- Create professional business documents using Microsoft Word.
- Format and organise documents using modern Word features.
- Produce and analyse spreadsheets using Microsoft Excel.
- Use formulas, tables, charts and basic data analysis tools.
- Create engaging presentations using Microsoft PowerPoint.
- Apply presentation design best practices.
- Manage emails, calendars, contacts and meetings efficiently using Outlook.
- Organise information and improve personal productivity.
- Apply workplace best practices when using Microsoft 365 applications.
Course Intake Dates & Pricing
Sept 2026
Price: EUR 450
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