Certificate

Artificial Intelligence and Digital Skills for the Modern Workplace

Course Outline

The AI Ready – Digital Skills for the Modern Workplace course equips learners with the practical digital, collaborative and Artificial Intelligence (AI) skills required to succeed in today’s technology-driven workplace.

Designed for beginners and professionals alike, the course provides hands-on experience using leading AI tools such as ChatGPT, Microsoft Copilot and Google Gemini, alongside the digital platforms commonly used in modern organisations, including Microsoft 365, Microsoft Teams and cloud-based collaboration tools.

Participants will learn how to work more efficiently by using AI to create professional emails, reports, presentations and other workplace documents, while also developing essential cybersecurity awareness and understanding the responsible, ethical and secure use of AI in professional environments.

Through interactive demonstrations, practical exercises and realistic workplace scenarios, learners will build the confidence to collaborate effectively, communicate professionally and harness AI to improve productivity while protecting organisational data and maintaining digital best practices.

Key Information

  • MQF/EQF Level: Not pegged/recognised by MFHEA
  • ECTS: N/A
  • Qualification/Certification Type: ARTA Professional Certificate
  • Course Duration: 2 days
  • Total Hours: 14 hours
  • Delivery Mode: In-person 
  • Language of Instruction: English 
  • Target Audience: 16+ years

Course Description

Artificial Intelligence is rapidly transforming the modern workplace, changing the way organisations communicate, collaborate and make decisions. As AI becomes integrated into everyday business processes, professionals across all industries require the skills to use these technologies confidently, responsibly and securely.

This practical two-day course introduces learners to the digital tools, AI platforms and collaborative technologies used in today’s workplace. Participants will explore how AI can enhance productivity by assisting with writing, research, presentations, meeting summaries and everyday administrative tasks, while also developing the digital skills required to work efficiently within cloud-based environments.

The course places particular emphasis on responsible AI adoption, ensuring participants understand the importance of verifying AI-generated content, protecting confidential information, complying with data privacy requirements, and applying ethical principles when using AI in professional settings.

Through a combination of instructor-led demonstrations, guided practical exercises and realistic workplace scenarios, participants will gain the confidence to use AI and digital technologies to improve communication, collaboration, productivity and decision-making while contributing to a secure and digitally responsible workplace.

Entry Requirements

Applicants should:

  • Basic computer literacy
  • Ability to use a keyboard and mouse
  • Basic English language proficiencys
  • Access to a Windows computer (recommended) and internet connection

No previous IT or Artificial Intelligence experience is required, making this course suitable for complete beginners.

Target Audience

This course is ideal for:

  • Office administrators and clerical staff
  • Students wishing to improve their digital skills
  • Individuals returning to education
  • Career changers entering the digital workforce
  • Business owners and entrepreneurs
  • Teachers and educators
  • Professionals wishing to increase productivity using AI
  • Anyone wishing to become more confident with modern technology

Course Delivery

The programme is delivered over two intensive training days and combines:

  • Interactive instructor-led sessions
  • Live demonstrations
  • Guided practical exercises
  • Individual and group activities
  • Real-world workplace scenarios
  • Final practical challenge

Every participant will work on a computer throughout the course, allowing them to immediately apply the concepts being taught.

Course Structure

  • Module 1 – Becoming AI Ready
  • Module 2 – Digital Skills Essentials
  • Module 3 – Working Smarter with AI
  • Module 4 – Cybersecurity in the AI Age
  • Module 5 – Working Effectively in a Digital WorkplaceModule 6 – Responsible AI in the Workplace & Final Assessment
  • Module 6 – Responsible AI in the Workplace & Final Assessment

Assessment & Certification

Assessment methods include:

  • Practical classroom exercises
  • Knowledge checks
  • Guided activities
  • Final practical assessment

Upon successful completion, learners will receive an ARTA Certificate of Completion in Artificial Intelligence and Digital Skills for the Modern Workplace.

Learning Outcomes

By the end of this course, learners will be able to:

  • Confidently use Artificial Intelligence to improve workplace productivity.
  • Write effective prompts for AI assistants.
  • Produce professional emails, reports, presentations and other workplace documents using AI.
  • Organise, manage and securely share digital information using cloud-based collaboration tools.
  • Collaborate effectively using Microsoft 365, Microsoft Teams and other modern digital workplace platforms.
  • Apply essential cybersecurity practices to protect personal and organisational information.
  • Recognise phishing attacks, social engineering techniques and AI-generated scams
  • Use Artificial Intelligence responsibly, ethically and securely within a professional environment.
  • Evaluate AI-generated content for accuracy, bias and reliability before using it in professional settings.
  • Protect confidential information and understand the importance of GDPR and responsible data handling when using AI.
  • Demonstrate confidence in applying AI and digital technologies to improve communication, collaboration and decision-making in the workplace.

Course Intake Dates & Pricing

Sept 2026

Price: EUR 450

Advancing Education. Empowering Innovation.

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